At NeerajMart, we are committed to providing you with a smooth shopping experience and ensuring your satisfaction with every product you purchase from us.
If the product you receive is damaged, defective, or different from the product you ordered, you can request a return or exchange within 7 days of delivery.
To initiate a return or exchange, click the Return/Exchange Request link below and follow the guided steps.
[Place Your Return/Exchange Request]
Please ensure that the product is kept in its original condition, packaging, tags, and accessories wherever applicable, as this may be required for verification.
Once your returned product has been received and approved by NeerajMart, the eligible refund will be processed automatically to the original payment method used for the order.
After approval, the refund may take several business days to appear in your bank account or payment account. The exact time depends on your bank or payment provider.
f you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. After verification, Neeraj Mart may provide a replacement or refund, subject to product availability and our policy.
Orders can generally be cancelled before they are shipped. Once an order has been shipped, cancellation may not be possible.